TraveLove's FAQs

What is the Experience Investment and why is it charged?

The Experience Investment is a pre-planning fee that covers the extensive research, personalized itinerary crafting, and meticulous planning required to ensure your trip is seamless and unforgettable. It also supports the dedicated assistance and expertise I provide, ensuring exceptional service from start to finish.

What does luxury sustainable travel mean?
Sustainable travel refers to practices that prioritize the conservation of natural resources, support local cultures and communities, and minimize negative impacts on the environment. It’s about exploring the world responsibly to preserve it for future generations.

How are your trips carbon neutral?
All TraveLove trips are carbon neutral through partnerships with verified carbon offset programs. This means we compensate for the carbon emissions generated by your travel by investing in projects that reduce or remove carbon from the atmosphere, such as reforestation and renewable energy initiatives. We are active members of Sustainable Travel International,  a non-profit organization dedicated to promoting responsible travel and tourism practices that help conserve the environment, support local cultures, and foster economic development around the world.

What types of service packages do you offer?
I offer a variety of service packages to meet different needs, from the Essential Escapes package for simple hotel stays to the Elite Experiences package with full concierge services. You can view the details of each package here.

What is included in the concierge-level service?
Concierge-level service includes additional luxuries like restaurant reservations, spa appointments, excursion bookings, and VIP amenities to make your journey truly bespoke and stress-free. For a detailed list of included services please view out experience investment packages here. 

Do you help with large group bookings?
Yes! My Collective Adventures package is designed for groups of six or more, providing comprehensive planning, dedicated support, and specialized group services to ensure a seamless experience.

Can I book just a consultation call for travel advice?
Yes, I offer a 1-Hour Travel Chat where we can discuss your existing travel plans, brainstorm future trips, or answer any questions you have about bookings outside of my services. To book a Travel Chat session please book a session here.

 How do you ensure your trips align with sustainable travel practices?
In addition to offering carbon-neutral trips, I partner with accommodations, tour operators, and activities that follow eco-friendly and responsible tourism practices, ensuring your travel supports local communities and the environment. I include a Sustainability Report for every trip I plan, giving you peace of mind. I handle the research so you can focus on enjoying your journey.

What can I expect from the pre-departure support?
Pre-departure support is personalized based on your desired experience package. Some packages includes resources like a personalized packing guide, local language PDFs with key phrases, and weather updates sent one week before your trip. Depending on your package, I also offer a pre-travel Bon Voyage call to go over any last-minute details.

What happens if I need to make changes to my itinerary?
I provide support for itinerary adjustments based on the package you choose. From additional edit calls to rebooking assistance in case of delays or cancellations, I ensure your plans remain flexible and stress-free. Please note change fees may apply.